Specialized Recruiting Group is looking for a talented Administrative Coordinator to join an award winning and growing company. If you have a year or more of experience working in the construction industry or related field. Please see below. The company offers excellent benefits, competitive compensation and a culture of community.
RESPONSIBILITIES & DUTIES
- Coordinate with our customers and our partners to arrange regularly scheduled preventive maintenance at all site locations within the customer portfolio
- Organize workflow and schedules for reactive daily service, including reading and routing correspondence to customers and partners
- Monitor open work orders and complete weekly outreach to request any missing paperwork from primary vendors
- Responsible for setting up new service contracts
- Issues purchase orders to field partners when necessary
- Works within Salesforce work order system to insure proper communication and coordination between field partners and customers
- Responsible for customer interaction/satisfaction
- Gathers information for pricing requests and creates customer quotes as needed
- Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests
- Reviews project paperwork, complete calls, and forwards project paperwork to Account Managers and/or customers
- Responsible for generating, interpreting, and printing various assigned reports.
MINIMUM REQUIREMENTS
- 3+ years of relevant experience
- Experience scheduling field resources
- Strong verbal and written communication skills
- Strong understanding of processes with the ability to define and outline new workflows and processes as needed
- Ability to multi-task, work under pressure and meet tight deadlines
- Microsoft Excel skills
- Experience with work order system
- Relationship Building Skills
- Conflict Management Skills
- Experience in Salesforce applications
